Privacy Policy

At Oz Big Blue, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with us in other ways. By using our services, you consent to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of personal information when you visit our website or make a purchase:

  • Personal Identification Information: This includes your name, email address, phone number, shipping address, and payment details. We collect this information when you place an order, sign up for an account, or contact us for customer support.

  • Payment Information: When making a purchase, you may be required to provide payment details, such as bank account numbers or payment service information. This is processed securely through our third-party payment providers.

  • Log Data: Like many website operators, we collect information that your browser sends whenever you visit our site. This may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our website that you visit, the time spent on those pages, and other statistics.

  • Cookies: We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve website functionality. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for several purposes, including:

  • To process your orders: To fulfill your orders, deliver your medications, and communicate with you regarding your purchases.

  • To improve our website and services: To enhance user experience, monitor website performance, and analyze user behavior to optimize the site.

  • Customer Support: To respond to your inquiries, resolve any issues, and provide customer service.

  • Marketing and Promotions: With your consent, we may send you promotional emails about our products, special offers, and updates. You can opt-out of receiving marketing communications at any time.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal data, including:

  • SSL Encryption: All sensitive information is transmitted via 128-bit SSL encryption, ensuring that your data is securely transferred between your device and our servers.

  • Secure Payment Processing: We use trusted third-party payment processors to handle your payment information, and we do not store your credit card details.

  • Access Control: Only authorized personnel within our company have access to your personal information. We ensure that your data is handled with care and confidentiality.

4. Sharing Your Information

We will never sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers in the following situations:

  • Payment Processors: To complete your transactions securely.

  • Shipping Providers: To ensure that your order is delivered to the correct address.

  • Legal Compliance: We may disclose your information if required by law or to comply with a legal process, such as a court order or government request.

5. Your Rights and Choices

As a customer, you have the following rights regarding your personal information:

  • Access and Correction: You can access the personal information we hold about you and request corrections if necessary.

  • Opt-out of Marketing: If you no longer wish to receive promotional emails or marketing communications from us, you can opt-out at any time by clicking the unsubscribe link in the email or contacting us directly.

  • Delete Your Information: You can request that we delete your personal information, subject to applicable legal requirements.

6. Third-Party Links

Our website may contain links to third-party websites, such as payment providers or shipping carriers. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.

7. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we become aware that we have inadvertently collected data from a child under 18, we will take steps to delete that information as quickly as possible.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. We will notify you of any significant changes by posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us